If your promotional code does not work, please check the following:

1. Is the promotional code still valid?
2. Is the promotional code valid for the product(s) you are ordering?
3. Does the promotional code contain an error that occurred during the retyping of the code? Check for capital letters and make sure there are no spaces. 
4. Were you logged in when you tried to use the code? If not, log in by clicking on "Login" at the top right of your screen. 

Please note: Discounts cannot be given after paying the order and when no code was entered at the time of ordering.
If a code is not working, please contact our customer service team before paying for your order.