If your promotional code does not work, please refer to the terms and conditions that were received with the code and check the following:

1. Is the promotional code still valid?
2. Is the promotional code valid for the product(s) you are ordering?
3. Does the promotional code contain an error that occurred when retyping or copying the code? Check for capital letters and make sure there are no accidental spaces in front or behind the code.

If a code is not working, please contact our customer service team before paying for your order.