Your invoice is the receipt of your order. Once you have completed your order with payment, your invoice will be available to download from your account. This invoice also includes the VAT details of your order.
To locate, click on "Orders", and then on "Order history" to see an overview of your orders. Click on the order number to view the order details. Click on "Download invoice" at the bottom to download your invoice. Please allow up to an hour for the invoice to be available once the order has been made.
I want to request a custom invoice
Our customer service team can manually create a custom invoice for you, in case you want to change the address for example.
Please contact us with the following information:
1. The order number(s).
2. The email the order was made under.
3. The information that you want to change on your invoice.
Once received, our customer service team will manually create the invoice and send it to your email address.
- It is only possible to change the name and address details of the invoice. We cannot adjust any payment details.