The day after we receive the payment of your order, your photo product is put into production. If you wish to cancel your order, we recommend that you contact our customer service team right away, as the cancellation of the order depends on the status of your order. If the order has already been shipped, we, unfortunately, will not be able to cancel the order at that time. 

To help you as fast as possible, we advise you to use our live chat or to give us a call.

Please note: Unpaid orders will stay in the order status overview for 30 days. If you do not want to receive an unpaid order, you can ignore this in the order status, as it will disappear automatically after 30 days.