Picking up your order is only possible and available at our production facility, which is located in the Netherlands. Unfortunately, picking up your order in the UK (i.e. at a post office) is not possible.
Due to COVID-19, it is only possible to pick up your order on Monday to Friday, from 8:00 - 12:00 (NL time).
Please only come if you don't have any symptoms and keep the 1.5 meters distance when you come to pick up the order.
If you want to know more about pick-up in the Netherlands, please reach out to our customer service team.
When can I pick up my order?
You can only come to pick up your order once you have received a shipping confirmation from us. Please make sure that you have received the shipping confirmation for all products in your order.
Once you have picked up your order, we will refund the shipping costs to you.
Laan van Ypenburg 34-38
2497 GB Den Haag