Windows XP and Vista
Please note that Windows XP and Vista are not supported anymore by current versions of our editor. Read more about this topic in our FAQ.
Windows 7, Windows 8 or Windows 10
Default location: "Documents" ▸ "Bonusprint" ▸ <Title of your book>
Open the folder with the name of the photo book that gives you this error message. Attach all the .ALB files (.ALB, .~ALB and .~ALB2) as an attachment to the message you send us via the contact form.