There are multiple factors that can cause trouble when saving a project.
1. Please first restart the phone and try again. Please do not log out of the bonusprint app.
2. Is your phone up to date? If not, please update your phone's OS to the latest version.
Still not working?
We kindly ask you to fill in our contact form with the following information:
1. Which version of the bonusprint application do you have? (Tap on "My account" in the bottom right corner. You can find the app version below the text.)
2. When did you first start creating your photo book?
3. Attach a screenshot of the error message or status of the application at the time of the issue.
4. Attach the customer support info (Where can I find the log files in the app (smartphone and tablet)?).