Please keep in mind it can take up to 1 hour from order completion before the voucher is accessible from My Account.
Note: Your voucher code will not begin with SBP- or BP- this is your order number. You can find your voucher code, which needs to be inputted at checkout, on the voucher itself.
Have you purchased a voucher yet cannot locate it from your order history? Please ensure you check the account where the voucher was purchased from and allow an hour to pass after purchasing. If it still cannot be found, please contact our customer care team.